How we can help you
- We recognise and respect the uniqueness of your family and situation.
- We help you stay in control of all the decisions you need to make.
- We provide a safe supportive environment so you can say what you want to say.
- We support you to look at options and explore them.
- We support you to communicate so that you are heard.
- We support you to move forward to your agreed outcome.
Your Family First are experts in supporting you to make decisions that are right for your family. Mediation means you stay in control of all the decisions you need to make. At Your Family First we believe that every family is different and therefore your mediation experience is always unique. We recognise that mediation can often be challenging for families and so we create a safe and supportive environment for you to share your thoughts and feelings. However, mediation is not coaching or counselling and it is not a substitute for these services.
At Your Family First, we can support you with coaching or counselling separately. Please do get in touch, if you’d like to know more. The person who coaches or counsels you will not be your mediator and will not share the contents of those sessions with the mediator or anyone else.
Mediation may be first time in a long time that you have felt able to say what you really think and feel about issues that are affecting your family. Sometimes when families face difficult times, it becomes hard to communicate. This might be when a relationship is breaking down and can also be when teenagers are trying to assert their independence, or you and your adult siblings having to make decisions about how to care best for ageing parents. Whatever your family issue, we can help.
Mediation is about acknowledging difference then moving forward and seeking solutions that work for you and your family. If you get stuck, the mediator is there to help get the communication going again. If your relationship is ending or has ended, and you have children who are not yet adults, the mediation process helps to come to terms with a new style of communication in your new relationship as parents but not partners.
At Your Family First, we encourage you to let go of your assumptions and stop ‘mind reading’. In families, it’s easy to believe that we know what other family members think and feel about certain things and often we are right. However, our experience shows that in many circumstances, this ‘mind reading’ that we all do, is sometimes not accurate. Making assumptions is a normal part of life and it can also really get in the way. In mediation, the mediator assists you by supporting you to say exactly what you mean and also supporting the other person to really listen and hear what you are saying. We often find that both parties are surprised at things they hear in mediation because of assumptions that have been made. Once you are back in communication with each other, making agreements becomes easier.